Expand the customer's node to view the redirected USB device. Select the device and click .
What (smartphone, diagnostic box, etc.) are you trying to redirect?
Windows 7, 8, 8.1, 10, 11 (32-bit or 64-bit) / Windows Server 2008-2022 Usb Redirector Technician Edition 1.9.7 Setup
Locate the Customer Module inside the installed folder of the Technician Edition.
However, technology moves fast. For professionals in 2026, while understanding the setup of is useful for maintaining legacy customers, it is highly recommended to upgrade to USB Redirector Technician Edition V2.x . Expand the customer's node to view the redirected USB device
Includes a free, lightweight, portable customer module (no installation required on the client side), making it exceptionally easy for clients to connect.
Issue 2: Flashing Software Does Not Recognize the Remote Device Windows 7, 8, 8
Double-check your port forwarding settings on the router. Ensure that your firewall (Windows Defender or third-party) is not blocking incoming traffic on TCP port 32032.
: Port 32038 (default) must be open and forwarded in the router/firewall settings. Customer Machine Requirements Operating System : Windows 7 or newer (up to Windows 11).